Search FAQ

Tanoshi 2-in-1 and Scholar computers are available for purchase on our online store.

We're also available on Amazon, Walmart and Adorama. See our Resellers page for more.

There are multiple differences between Tanoshi computers and Chromebooks, including: 

1) Tanoshi computers are powered by Android and support full Android 7.0 (for the 2-in-1) or Android 10.0 (Scholar) functionality whereas Chromebooks are powered by Chrome OS. The Android OS on Tanoshi computers is the same as what can be found on a smartphone or standalone tablet.

2) Tanoshi computers can run all 3+ million native Android apps from the Google Play Store, including all the latest games and educational apps.

3) Free, easy to set up and use parental controls are included upon creating a Google account for a user under the age of 13 (please see Tanoshi Parental Controls or Google Family Link FAQ for more details). 

4) Affordable 10.1" HD touchscreen + physical keyboard + Android + age-appropriate content and settings. 

Both the 2-in-1 and Scholar computers can run millions of apps available in the Play Store. The 2-in-1 runs Android 7.0, and Scholar runs Android 10. Check your favorite app for device and OS compatibility. Google apps and kids coding apps come pre-installed, as well as Google Family Link for parental controls. 

Yes! 

Note: Tanoshi computers default to permitting only "E - Everyone" rated apps from the Play Store, and parents may need to modify these settings for certain apps. See App Troubleshooting for more details.

Please note that the 2-in-1 and Scholar are both entry-level computers designed for kids 6-12. If you will be doing lots of intensive 3D gaming, you may want a computer with a more powerful graphics card to keep up. 

Both the 2-in-1 and Scholar computers are the perfect choice for schoolwork and educational enrichment. Most school apps and websites, including Google Classroom, are compatible with Android 7.0 (2-in-1) and Android 10 (Scholar)

For a review of Google Classroom written for parents, see this excellent guide from Common Sense Media.

Some SSO (single sign-on) apps such as Clever and iReady may have compatibility issues with Android computers. Check with your kid's school technology office if you are unsure whether your school uses these systems. 

Every school system and classroom is a bit different in the tools they use, and unfortunately we do not provide support for Google Classroom or other district-specific technologies. Please contact us if you have questions before or after your purchase, and we will help out as much as we can!

Tanoshi computers are designed with safety and accountability in mind. Parents using the Family Link app can configure SafeSearch, enable or disable search and web browsing, and monitor search and browsing history. 

Please note that these filters are not perfect, so explicit, graphic, or other content you may not want your child to see makes it through sometimes. We recommend reviewing app settings, and the settings and tools Family Link offers, to decide what is right for your family. See Google Family Link for more information. 

Yes, Google Family Link is available on the Apple App Store and the Google Play Store. It is compatible with Android devices running versions 5.0 (Lollipop) and higher, and iPhones running iOS9 and higher.

No, Tanoshi computer are not toys! The 2-in-1 and Scholar are both fully functioning Android tablets, but with parental controls pre-installed and a smaller keyboard for little hands. 

Tanoshi computers intended for children 6-12 who need an affordable computer for school, entertainment, and learning 21st Century STEAM skills like computer science and programming. 

Parents are able to secure and monitor their kid's device to help them stay focused and safe.

Tanoshi 2-in-1 is not drop-proof or splash-proof. We recommend keeping the device in a padded case when not in use. 

If you are looking for a more durable computer, the Tanoshi Scholar is rugged and splash and dust proof. It also has a tempered glass screen protector on the display for added durability. 

We offer padded sleeves for both the 2-in-1 computer and the Scholar computer. The Scholar sleeve will fit the 2-in-1 computer but the 2-in-1 sleeve only fits the 2-in-1. 

There is not an official protective case available at this time. However, some 10" universal folio cases work well. Here is one that some customers have recommended: https://www.amazon.com/gp/product/B07F87D4P7/

Tanoshi computers come with a full complement of Google Android apps pre-installed, including: Google Docs, Google Sheets, Gmail, and Google Family Link. In addition, they come pre-loaded with kids coding apps including ScratchJr and Nancy Drew Codes & Clues. 

If that's not enough, there are thousands of educational apps for kids ready to download from the Play Store. 

Yes, ABC Mouse is compatible with your Tanoshi computer.

Yes, you just need to adjust the app settings to allow it.  By default Family Link only allows “E” rated apps, and both Minecraft and Roblox are rated at “E10+”.

1. On your phone open the Family Link app.
2. Select your kid’s device to manage.
3. At the top click on “Manage settings”
4. Now click on “Controls on Google Play”
5. Under “Content restrictions” select “Apps & games”
6. Select the option “Everyone 10+” and confirm by clicking “OK” on the next menu.  

You should now be able to see and download Minecraft or Roblox in the Play store. 

Note that both the Tanoshi 2-in-1 and Scholar are entry-level computers which may not be suitable for heavy 3D gaming applications.

A WiFi connection is required for initial setup and to support some Parental Control functions. 

Some apps do require WiFi to operate, but Tanoshi computers work great without WiFi too. Most apps will notify you if a connection is required.

The Tanoshi 2-in-1 is normally charged via the AC adaptor that was included.  You can also use a USB to micro USB cord to charge the device.  This is a common cord included for charging with most Android based phones.

Tanoshi Scholar is charged via a USB-C port.  A standard USB-A to USB-C cable and USB-A power adapter is included. 

The Tanoshi Scholar has a USB-C port for charging. Non-Tanoshi USB-C chargers and cords may have difficulty charging the device due to USB-C compatibility issues. 

The Tanoshi 2-in-1 does not have a USB-C port and only supports charging via the AC adaptor or Micro-USB port.

No, the full sized USB port is only for accessories such as keyboards, mice and memory sticks.  It does not support a power charging feature.

There are some great resources online for learning about using an Android device, including this article at WikiHow and a cheat sheet from the "for Dummies" series.

Google Family Link is a web, Android and iOS app that links to your child's device and allows you to supervise their activity, screen times, and apps conveniently from your phone. More details at the Google Family Link website.

For help with Google apps or Family Link, see  Google Help  or Google For Families Help

With the Family Link app, you can easily set up daily time limits for the 2-in-1, as well as individual limits on particular apps. Scheduling is also available so that you keep tabs on bedtime and determine when the computer can be used during the week or on weekends. 

You can also grant bonus time via Family Link.

1. Open the Family Link app.
2. Select your kid.
3. On the “Settings” card, tap Manage Settings and then Filters on Google Chrome.
4. Choose the setting that’s right for your family:
– Allow all sites: Your kid will be able to visit all sites, except the ones you block.
– Try to block mature sites: No filter is perfect, but this should help hide sexually explicit and violent sites.
– Only allow certain sites: Your kid will only be able to visit the sites you allow.
5. Tap Manage sites to allow or block certain sites.

Note: You can also manage this setting by clicking on your kid’s name at families.google.com

No. Parents have specific control settings including: whether the Google Play Store is visible, what apps in the Play store are visible, and whether apps can be installed without parent approval. 

When your kid requests to install an app, you will be notified and can accept or reject their request. 

Yes, you can filter what is available for installation:

1. Open the Family Link app.
2. Select your child.
3. On the “Settings” card, tap Manage Settings and then Controls on Google Play.
4. Tap Apps & Games.
5. Choose the level you want filter or restrict access to.

– The same method is used for Movies, TV, Books and Music in the store.

Learn more about Google Services and child accounts from Google. 

Learn more about using Google SafeSearch from Google.

Q: Can my kid’s account use Google Search?

When you create a Google account for your kid under 13, they can use Google Search. It is set to SafeSearch mode by default

By default, SafeSearch will be turned on for your kid’s Google account. SafeSearch helps filter explicit results on Google, like pornography. SafeSearch isn’t 100% accurate, but helps kids avoid most explicit content.

Note: If your kid isn’t signed in while they’re using Google Search, their SafeSearch settings won’t apply.

1. Open the Family Link app.
2. Select your kid.
3. On the “Settings” card, tap Manage Settings and then Filters on Google Search.
4. Turn “SafeSearch” on or off.

Note: You can also manage this setting by clicking on your kid’s name at families.google.com

Q: How can I turn Google Search on or off?

From the Family Link app

1. Open the Family Link app.
2. Select your kid.
3. On the “Settings” card, tap Manage Settings and then Android apps.
4. Under “Allowed,” tap Google.
5. Turn “Search” on or off.

From Family Link on the web

1. Go to Family Link on the web.
2. Select your kid.
3. Click Android apps.
4. In the “Required” section, turn Search on or off.

Q: How do I enable or disable SafeSearch?

1. Open the Family Link app.
2. Select your kid.
3. On the “Settings” card, tap Manage Settings and then Filters on Google Search.
4. Turn “SafeSearch” on or off.

Q: How can I turn off Google recording my kid’s web searches?

1. Open the Family Link app.
2. Select your kid.
3. Under “Settings” card, tap Manage settings and then More and then Manage Google activity and then Go to activity controls and then Web & App Activity.
4. Tap On or Paused.

Note: You can also manage this setting by clicking on your kid’s name at families.google.com

Q: My kid saw ads in their Google search, is this normal?

Your kid might see ads when they use Google Search. By default, SafeSearch will be turned on for your kid’s Google Account. SafeSearch helps filter explicit results on Google, like pornography. SafeSearch isn’t 100% accurate but helps kids avoid most explicit content.

Q: My kid saw some inappropriate content in their searches, what can I do?

Double check that SafeSearch is on and correctly configured. Then send feedback back to Google to make sure there’s a record and it can be investigated.

First, use the instructions above to make sure SafeSearch is on. Then, report the content to Google.

Sites:

If your kid visited a site with inappropriate content, report the content to Google.

Images:

1. Tap the image to see more options.
2. In the bottom right, tap More and then Send feedback.

Learn more about Google Chrome and your kid's Google Account from Google. 

Q: How will Chrome work on my Tanoshi device?

For the most part, Chrome will be the same for kids as it is for adults. There are only a few things that are different for kids, for example:

• Kids can’t use incognito mode, or sign out of Chrome.
• Parents can manage the sites their kids can visit on Chrome, and some site permissions.
• By default, Chrome tries to block sexually explicit and violent sites.
• Chrome Sync is required for certain parental management features to work, so it can’t be turned off completely. However, you can turn off certain kinds of data collection.

Your kid’s Google Activity controls might allow Google to use Chrome browsing history and activity from websites to personalize their experience across Google products and services. However, this information won’t be used to personalize ads.

Q: How do I see my kid’s Chrome history on my Tanoshi device?

1. On your kid’s device, open the Chrome app Chrome.
2. In the top right, tap More More and then History. This page shows your kid’s recent Chrome history.

Q: How can I allow or block certain sites on my Tanoshi device?

If you block a certain site, your kid can ask permission to visit it. You’ll get a notification in the Family Link app where you can approve or deny their request.

– Websites: If you block or allow specific website, like www.google.com, the permission won’t apply to sites that begin or end differently, like www.google.co.uk or get.google.com/tips.

– Domains: If you block or allow an entire domain, like Google, the permission applies to sites that begin or end differently too, like google.com, and images.google.fr.

Block or allow a site

1. Open the Family Link app.
2. Select your kid.
3. On the “Settings” card, tap Manage Settings and then Filters on Google Chrome and then Manage sites and then Approved or Blocked.
4. In the bottom right corner, click Create Create.
5. Add a website or domain.
6. In the top left, click Close Close.

Note: You can also manage this setting by clicking on your kid’s name at families.google.com

Q: If a website requests permissions from my Tanoshi device, how do I allow or change that?

You can decide whether your kid can give permissions to websites they visit, including location, camera, and notifications.

1. Open the Family Link app.
2. Select your kid.
3. On the “Settings” card, tap Manage Settings and then Filters on Google Chrome and then Chrome dashboard.
4. Turn “Permissions for sites and apps” on or off.

Note: You can also manage this setting by clicking on your kid’s name on the Chrome dashboard.

When “Permissions for sites and apps” is off, kids shouldn’t be able to give permissions to websites in the future. However, permissions they already granted will still be in place.

Q: How do I delete browsing history and/or data on my Tanoshi device?

Browsing history:

1. Open the Family Link app.
2. Select your kid.
3. On the “Settings” card, tap Manage Settings and then Filters on Google Chrome and then Chrome dashboard..
4. In the “History” section, tap Clear history.

Note: Your kid’s Google Account might have other kinds of browsing history saved at myactivity.google.com

Browsing data:

You can clear your kid’s browsing data, like cookies, saved passwords, and autofill form data.

1. On your kid’s device, open the Chrome app.
2. On the top right, tap More and then History.
3. At the bottom, tap Clear browsing data.
4. Check the boxes next to the type of browsing data you want to remove.
5. Tap Clear data.

When you turn off photo sharing, your kid won’t be able to use the share button in Google photos. However, your kid will still be able to share photos in other apps, like Gmail or Google Hangouts.

1. Open the Family Link app.
2. Select your kid.
3. On the “Settings” card, tap Manage Settings and then More.
4. Turn “Google Photos sharing” on or off.

To prevent your kid from using the Google Assistant in the Google app

1. Open the Family Link app.
2. Select your kid.
3. On the “Settings” card, tap Manage Settings and then More and then Manage Google activity and then Only parents.
4. Tap Manage activity controls and then Voice & Audio Activity.
5. Pause “Voice & Audio Activity.”

To create a second user account on your tablet:

1) Open the Family Link app on your parent phone
2) Select the child you want to update his/her settings
3) Scroll down until you find the blue device "Settings" button. It is near the bottom of the page. Select "Settings"
4) Select the on/off button to "Add/Remove user"
5) Now make sure the child's device is on and has a WiFi connection so that the command from the parent's phone can be received by the tablet (via the cloud)
6) On the child's tablet, swipe down from the top of the tablet to expose a quick settings menu. Swipe down a second time to expose more settings, including a blue circle with the figure of a person inside
7) Select the blue circle
8) Click the + button to add a new user then follow instructions to add a second account

(if the add user button is not showing, or will not allow a new user to be added, please check your WiFi connection, and perhaps restart your tablet so that it will connect to WiFi and the cloud to enable new settings. The command going through the cloud could take a few minutes)

Also once the new account is added, please go through the parental control steps again (number 1-4 above) to turn off "Add/Remove user"

Note: Before adding the school account, please check the following:

• Ensure that your kid's device has recently updated versions of Google Chrome and the Google App
• Install and update the "Google Family Link for children & teens" app on your kid's device
• Screen lock security (device PIN) must be enabled to use Google Classroom.

Instructions are provided below for how to update apps and add a PIN.

Please also see the Google help article "Using Google Classroom with your child's Android device"

To add a PIN to the device (if planning to install Google Classroom, otherwise skip below): 1. Open "Settings" 2. Scroll down and select "Security" 3. At the top select "Screen Lock" 4. Choose a screen lock for the device (Pattern, Pin or Password), then re-enter the chosen screen lock to verify Now you're ready to update.

To get started open the Google Play store:

The Parent Access Code can be found in Family Link on your parent phone device.

1. On your phone open the Family Link app.
2. In the upper left corner you should see a button of 3 bars, tap there. A new menu should slide out and you’ll see your kid’s device, family group, approval requests, etc.
3. Near the bottom of the menu there should be “Parent access code”
4. Tap that option and you should get a 6 digit code. You should be able to use this to unlock the device.  

NOTE: This code is only valid for about 25 minutes at a time, so you may need to repeat the steps to get a valid code.

We offer padded sleeves for both the 2-in-1 computer and the Scholar computer. The Scholar sleeve will fit the 2-in-1 computer but the 2-in-1 sleeve only fits the 2-in-1. 

There is not an official protective case available at this time. However, some 10" universal folio cases work well. Here is one that some customers have recommended: https://www.amazon.com/gp/product/B07F87D4P7/

Yes! Both the 2-in-1 and Scholar Tanoshi will work with a generic passive/capacitive stylus, however our touchscreens do not support an active stylus, like those used with Microsoft Surface or Apple Pencil.

Tanoshi computers are powered by Android, which supports many printers including HP, Lexmark, Brother, Samsung, Canon, Xerox, Epson and others. Best is to check your printer model for Android compatibility (Android 7.0 for the 2-in-1, and Android 10.0 for the Scholar), or contact your printer's customer support. Additional apps may be required.

The Tanoshi Quick Start Guide should have all the information you need to get started, but here’s a breakdown of the basic steps:

1. Power on your device using the button on the upper left of the tablet.
2. Click get started, then select “Set up as new”
3. Next select Create a new account, this will be the child account you want to use (note if you a previously made account where the listed age is 13 or OVER, the parental controls WILL NOT be activated)
4. In the basic information page enter the child’s real age
5. Now you’ll link the kid account to an existing PARENT gmail account. We recommend using an account logged into your phone for fast and easy setup.
6. Finally you’ll be asked to verify your adult account in order to activate the kid account.
7. Follow the remaining prompts and your device will be ready to use!

You can view or download the product manuals for Tanoshi computers here:

Tanoshi 2-in-1 Quick Start Guide

Tanoshi Scholar Quick Start Guide

Make sure you’re using a known reliable WiFi connection.  Heavy traffic may impact your connection.

The first step to try is to reboot the device.  Hold down the power button and select “Reboot”

Hold the power button for 3 or more seconds, the screen should light up indicating the device is activating.

Hold down the power button (next to the volume button) until a menu appears, then select “Power off.”

No, if you just pressed the power button and didn't hold it down to bring up the power menu, the device is in sleep mode. The screen will be blank, but the blue light on the keyboard indicates that the device is still on.

Hold the power button down until you see the power menu, then select Power Off.

1. Open the main app drawer:

• On the Tanoshi 2-in-1 tap the circular button with the 6 dots in the bottom middle of the screen
• On the Tanoshi Scholar swipe up from the bottom of the screen

2. Near the bottom of the list you should see an icon with a gear labeled "Settings" - tap this to enter the settings menu.

The computer may take a little bit to update itself or a new app.  Try restarting the computer by:

1. Holding down the power button until the power menu appears

2. Select "Reboot"

After the computer comes back up give the App another try.

1. Double check that you're connected to the correct WiFi access point at your location

2. If there are any other devices connected (cell phones, computer, etc.) verify those have active internet access.

3. Reboot the Tanoshi computer and try again.

4. If the problem still persists try rebooting the router and see if you can connect after it comes back to a ready state.

There are some great resources out there for parents learning about raising digital citizens and using technology responsibly with kids! Some of our favorites are Common Sense Media, NPR's Life Kit, and Google's Be Internet Awesome. You'll find great tips about media literacy, privacy, advertising, social media, and mental health. 

Check with your child's teacher, librarian, or school technology team for age-appropriate ideas.

You can also find great reviews of apps for kids at Common Sense Media. 

Tanoshi computers come with Scratch and Nancy Drew Codes & Clues, both of which provide a great introduction to coding. Scratch is a visual programming language used by over 20 million children around the world. Scratch Jr. is best for kids 5-7, and Scratch 3.0 is best for 8-16 year olds. 

We also highly recommend the computer science and coding resources from Code.org and Hello Ruby.

Check with librarians at your local library and your kid's school for other ideas. Many schools, libraries, and community centers offer resources and extension activities to give kids an introduction to computer science, robotics, and digital media. 

Girls who are interested in coding can also join up with organizations like Black Girls CODE, Girl Develop It, and Girls Who Code.

Just like any modern iOS or Android device there are constant updates in the background for both safety and new features. The best way to get your app up to date is to make sure your device has a strong WiFi connection.  Rebooting the device may also help the updates finish their installation.

YouTube is rated "T for Teen", and Minecraft is rated "Everyone 10+" in the Google Play Store. 

You need to adjust the app settings to allow it.  By default Family Link only allows “E” rated apps.

1. On your phone open the Family Link app.
2. Select your kid’s device to manage.
3. At the top click on “Manage settings”
4. Now click on “Controls on Google Play”
5. Under “Content restrictions” select “Apps & games”
6. Select the option “Everyone 10+” or "T for Teen" and confirm by clicking “OK” on the next menu.  

You should now be able to see and download these apps in the Play store. Be sure to revert the settings if you want to prevent your child from accessing other apps with these ratings.

Using Family Link on a parent's device:

1) Turn on the child's Tanoshi 2-in-1. With your parent phone connected to the same Wi-Fi the tablet would normally be using, open the Family Link app on your phone.

2) Select the device tablet user profile and then scroll down to the bottom of the next user profile menu.  You should see the name of the device and the options "Settings" and "Play Sound."

3) Select "Settings"

4) Scroll to the bottom of the next page and select "Set screen lock"

5) Now enter an updated pin or password for the device. (note: we highly recommend you write down the new pin and store it somewhere for future reference)

6) Please wait a few minutes so it syncs up. (note: if slow or weak WiFi connection to the phone or tablet, the sync update could take longer)

7) Restart the tablet (power off then on).

8) Use the new pin to unlock your child's Tanoshi device.

You can easily reset the Tanoshi computer from the Family Link app on your phone.

1. Open the Family Link app and select the child account.
2. Scroll towards the bottom until you see an icon of a tablet and likely what you named it.  Select "Settings"
3. At the bottom of the next screen select "Reset device & delete data"
4. Then select "Resetting for other reason."  This will give you the cleanest state for trying to set the device up again.

You can also reset the device via Google's Family Link website

1. Log in using your parent account that will be supervising the child.
2. Select the child account
3. Scroll down to the "device settings" and select the tablet.  There may be a unique name if you set one.
4. On the next page scroll to the bottom of the page and choose "RESET DEVICE & DELETE DATA"
5. Then select the option "Resetting for other reason" This will turn off device protection and you can start over.

There are several options: 

For files and settings that are Google-based (contacts, drive, photos, etc.), you can turn on backup from "Settings -> Back up my data"

You can also move the files from the device to the Google Drive associated with the account. This is useful if you need to access them from another computer and can log in there.

Using a network share (using a file manager or file explorer app) you can move the files to another device in your home on the same network.

Also, Tanoshi computers come with a USB 2.0 port you can use with a flash or external hard drives for storage. A Micro-SD card slot is available as well.

Learn more about backing up and restoring data on Android devices from Google Help.

We're sorry to hear that! Please send us an email at support@tanoshiinc.com. We will get back to you as soon as we can. To insure a quick response, please include the following information: 

1. What problem are you having? Please be as specific as you can, and feel free to send us photos or screenshots.
2. Where did you place the order? (e.g. Tanoshi website, Amazon, Walmart.com, etc.)
3.. What is your order or confirmation number (should be in your confirmation email or in your list of Amazon orders)
4. On what date did you place the order?
5. Also please confirm your name and telephone number. 

You can order a replacement 2-in-1 keyboard from our store. 

See your app's Help or Contact Us section for assistance with a specific app. 

Tanoshi 2-in-1 supports Android 7.0 apps, and Tanoshi Scholar supports Android 10.0 apps - if you encounter specific issues please contact the app developer. 

For help with Google apps or Family Link, see  Google Help  or Google For Families Help