Warranty
All Tanoshi Computers include a One-Year Limited Warranty for new computers, or a 90-Day Limited Warranty for refurbished computers.
In addition, all computer purchases are eligible to receive an optional Extended Warranty for Accidental Damage (Two- or Three-Year Coverage options available). Extended Warranty must be purchased within 30 days of receiving the computer. Extended Warranty for Accidental Damage is managed by CPS. Learn more about Extended Warranty Coverage.
One-Year Limited Warranty (United States Only)
All new Tanoshi, Inc. ("Tanoshi") Computers purchased from an authorized reseller or direct from Tanoshi come with a One-Year Limited Warranty subject to the terms and conditions below.
Tanoshi manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. Tanoshi warrants that the hardware products it manufactures will be free from defects in materials and workmanship. The limited warranty term is one year beginning on the date of invoice from either Tanoshi or a Tanoshi authorized reseller.
Limited Warranty applies to hardware purchased directly from Tanoshi or a Tanoshi Authorized Reseller and does not apply to hardware products purchased from an unauthorized third party, after-market reseller, or otherwise purchased used.
Damage due to shipping the products to you is covered under this limited warranty. Otherwise, this limited warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Tanoshi, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts, peripherals and components not supplied by Tanoshi.
This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Tanoshi system after the system is shipped from Tanoshi; accessories or parts that are not installed by Tanoshi.
Warranty is Void if hardware case or screen has been manually opened, modified or repaired by a third party.
During the one-year period beginning on the invoice date, Tanoshi will repair or replace products returned to Tanoshi. To request limited warranty service, you must fill out the included Warranty card or register your Warranty online HERE. You then must contact Tanoshi's Customer Technical Support at support@tanoshiinc.com within the limited warranty period. If limited warranty service is required, Tanoshi will issue a Return Material Authorization Number. You must ship the products back to Tanoshi in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Tanoshi will ship the repaired or replacement products to you freight prepaid if you use an address in the continental United States, where applicable. Shipments to other locations will be made freight collect.
NOTE: Before you ship the product(s) to Tanoshi, back up the data on the hard-disk drive(s) and any other storage device(s) in the product(s). Tanoshi does not accept liability for lost data or software.
Tanoshi owns all parts removed from repaired products. If Tanoshi repairs or replaces a product, its limited warranty term is not extended.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). TANOSHI'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
TANOSHI DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to Tanoshi's one-year limited warranty.
90-Day Limited Warranty (United States Only)
Tanoshi, Inc. ("Tanoshi") refurbishes Tanoshi Computers to working condition using the same parts and components that are new or equivalent to new in accordance with industry-standard practices. Tanoshi warrants that the hardware products it refurbishes will be free from significant defects in materials and workmanship, and the computer will function as if new. Tanoshi does not warrant a Refurbished Tanoshi computer will be free of minor scratches, dents or other non-material imperfections. The limited warranty term is 90-days beginning on the date of invoice.
90-Day Limited Warranty applies only to Refurbished computers purchased direct from Tanoshi.
Material damage due to shipping the products to you is covered under this limited warranty. Otherwise, this limited warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Tanoshi, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Tanoshi.
This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as specifically noted); accessories or parts added to a Tanoshi system after the system is shipped from Tanoshi; accessories or parts that are not installed by Tanoshi.
Warranty is Void if hardware case or screen has been manually opened, modified or repaired by a third party.
During the ninety-day period beginning on the invoice date, Tanoshi will repair or replace products returned to Tanoshi. To request limited warranty service, you must fill out the included Warranty card or register your Warranty online HERE. You then must contact Tanoshi's Customer Technical Support at support@tanoshiinc.com within the limited warranty period. If limited warranty service is required, Tanoshi will issue a Return Material Authorization Number. You must ship the products back to Tanoshi in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Tanoshi will ship the repaired or replacement products to you freight prepaid if you use an address in the continental United States, where applicable. Shipments to other locations will be made freight collect.
NOTE: Before you ship the product(s) to Tanoshi, back up the data on the hard-disk drive(s) and any other storage device(s) in the product(s). does not accept liability for lost data or software.
Tanoshi owns all parts removed from repaired products. If Tanoshi repairs or replaces a product, its limited warranty term is not extended.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). TANOSHI'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
TANOSHI DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
These provisions apply to Tanoshi's 90-day limited warranty only.