Video Conferencing Camera Update
If you received a notification for an update, follow these instructions.
- This update resolves the camera lighting issue when using Zoom.
- Back-up all data before installing the update.
- Make sure to have at least 30% battery life or run the update while the 2-in-1 is plugged in and charging.
- It may take several minutes for the update to occur. The device may appear powered down during this time but it is installing. Do not attempt to power off the device during this time.
- Improves video conference image lighting for all 2-in-1's sold since April 2020. 2-in-1's purchased before April 2020 do not need an update.
1. Find notification in top corner.
2. Swipe down from the notification. Select Wireless Update.
3. Select Download and follow instructions
For a manual update, follow these instructions:
4. From the home screen, select the all apps shortcut (white circle with 6 dots)
5. Select Settings
6. Scroll to the bottom of the Settings menu. Select About tablet.
7. Select Wireless Update
8. Select Download and follow instructions